“A Passion for Service” (How to Win Customers, Reduce Lost Sales And Build Company Wide Customer Obsession)

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“A Passion for Service” (How to Win Customers, Reduce Lost Sales And Build Company Wide Customer Obsession)

October 23, 2018 @ 1:00 pm - 4:00 pm

“A Passion for Service” ® is an action-packed 1/2-day workshop with proven strategies and techniques to help your business:
Get ready for turbulent change * Stay motivated * Build and maintain a positive attitude * Communicate respect to every customer * Remember and use customer names * Personalize their service * Listen effectively * Know who really signs their paycheck * Make a great first impression * Turn irate customers into the best customers * Overcome stress and burnout * Take pride in your job!

The program is being offered in the Morning 8:30 AM – 11:30 AM

Repeat Program in the Afternoon 1:00 PM – 4:00 PM

Cost: Chamber Members – $109 Group rate 5+ – $99 each / Non-Chamber members – $149 Non-chamber Group rate 5+ – $129 each.

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Venue

Town Mall of Westminster
400 N. Center St.
Westminster, MD 21157 United States
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